Tim Davis, a Comcast customer and YouTube user, is the latest to go public with his tale of injustice at the hands of the cable company's customer service agents.
Yesterday, Davis posted a 14-minute video detailing how the company promised him he wouldn't be charged for something, charged him anyway, and then refused to undo the charges until Davis revealed that he had recorded the initial call.
"What have we learned today? Well for one thing, always record your calls with big companies," Davis says in the end of the video.
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