“Who in their right mind would build an email client?” Gentry Underwood asked himself nearly two years ago. At the time, it was a fact of life that email sucked. Nobody cared about rethinking email. So he built an email client.
At launch, Mailbox generated so much hype that nearly 1 million people joined a wait list to get access to it. The app promised a simple, lightning-fast experience that made emailing feel like texting. And it introduced “snooze,” a feature that let you put...
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