More than a quarter of Americans cannot go online at home to pay bills, check their children’s grades at school, apply for jobs, or research health issues. They don’t have what has become a crucial service for participation in modern society: Internet service at home.
The proportion of households with Internet service had been rising steadily for decades, according to the Pew Research Center, until the past few years when the adoption rate slowed.
One reason? The high cost of broadband, and the lack of competition that leads to those high prices.
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