The infotainment systems that automakers put in their cars aren’t great. They never have been. So you’d think taking feedback from thousands of customers and using that input to reinvent the in-car user experience would be a good idea. That’s just what Ford claims it’s done with Sync 3, the third generation of its connected infotainment platform that's being announced today. Sync 3 will start appearing in 2016 model cars. Ford says over 22,000 customer comments and suggestions helped steer...
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