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Thursday 28 March 2019

Tesla changes return policy after Elon Musk’s contradictory tweets

Tesla has changed its return policy after CEO Elon Musk tweeted contradictory statements about how it works. The company told The Verge that the change was already in the works on Wednesday in response to questions about the tweet. Buyers will now be able to return a car within seven days (or before 1,000 miles) for a full refund regardless of whether or not they have taken a test drive with the company, contrary to the language that was on the company’s website before Wednesday.

Musk tweeted Wednesday that customers can return one of Tesla’s cars after seven days for a full refund, regardless of whether they’ve gotten a test ride or demo from the company. That claim seemingly clashed with Tesla’s official return policy, though, which...

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