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Saturday 7 December 2019

Fix on the way for speaker popping in the 16-inch MacBook Pro

Apple is investigating the issue.

What you need to know

  • Apple has confirmed reports that some MacBook Pro 16-inch speakers may be suffering from popping issues.
  • Apple has confirmed that it is investigating, but that the problem is software-related.
  • It says a fixed is planned in future software updates.

Apple has confirmed previous reports that many Macbook Pro 16-inch users are experiencing popping coming from the laptop's speakers.

Yesterday, December 6, it emerged that many users were complaing of popping and clicking coming from the new MacBook's speakers when skipping and skimming through audio. Now, a memo shared to Apple Authorized Service Providers states that Apple is investigating the problem, but confirmed that it is software related. According to MacRumors it reads:

If a customer hears a popping sound when playback is stopped on their MacBook Pro (16-inch, 2019)

When using Final Cut Pro X, Logic Pro X, QuickTime Player, Music, Movies, or other applications to play audio, users may hear a pop come from the speakers after playback has ended. Apple is investigating the issue. A fix is planned in future software updates. Do not set up service, or replace the user's computer, as this is a software-related issue.

Several users had complained that the MacBook's speakers would pop and click when skipping and skimming through audio, in particular the problem seemed to occur using Final Cut Pro X. Apple notes in its memo that the problem pertains to all apps that require audio playback.

If you've been having this issue, it's a least encouraging to know the problem is not hardware related, and can be fixed by a simple patch to macOS. However, there is no timeline offered, so it's unclear at this stage when exactly we can expect the fix to arrive.



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Apple plans software fix for 16-inch MacBook Pro 'speaker popping'


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Law firm claims that the iPhone exceeds radiation safety levels

What you need to know

Apple and Samsung are both included in the lawsuit.

  • Apple and Samsung are being sued for radiation levels in their phones.
  • The law firm claims that both companies knowingly released devices with unsafe radiation levels.
  • Apple had refuted earlier claims saying that the testing that was done was inaccurate.

Chicago-based law firm FeganScott has levied a lawsuit against both Apple and Samsung, claiming that both companies have released smartphones that "far exceeded the federal limits" of radiofrequency radiation levels. Reported by Macrumors, the basis for the lawsuit began in August when the Chicago Tribune launched its own investigation into the radiofrequency radiation of popular smartphones that found that some iPhone models exceeded acceptable levels.

The firm enlisted the help of an FCC-accredited lab and tested the iPhone 8 at distances ranging from zero to 10 millimeters from the body. When tested at two millimeters, the iPhone 8 reached radiation levels more than "twice the federal exposure limit". At zero millimeters, the "iPhone 8 was five times more than the federal exposure limit". The firm had ordered tests for iPhone 7 Plus, iPhone 8, and iPhone X.

"Apple and Samsung smartphones have changed the way we live. Adults, teenagers, and children wake up to check their email or play games and do work or school exercises on their smartphones. They carry these devices in their pockets throughout the day and literally fall asleep with them in their beds...the manufacturers told consumers this was safe, so we knew it was important to test the RF radiation exposure and see if this was true...it is not true. The independent results confirm that RF radiation levels are well over the federal exposure limit, sometimes exceeding it by 500 percent, when phones are used in the way Apple and Samsung encourage us to. Consumers deserve to know the truth."

Apple had responded to the Chicago Tribute report, saying that the testing that was done is inaccurate "due to the test setup not being in accordance with procedures necessary to properly assess the iPhone models."

"All iPhone models, including iPhone 7, are fully certified by the FCC and in every other country where iPhone is sold...after careful review and subsequent validation of all iPhone models tested in the (Tribune) report, we confirmed we are in compliance and meet all applicable...exposure guidelines and limits."

Apple has not yet responded to the lawsuit brought forth by FeganScott. The law firm says that the lawsuit aims to prove that both Apple and Samsung were aware of unacceptable radiation levels when they released certain products to the public.

"Smartphone owners across the country deserve to know that the RF radiation levels from smartphones when touching the skin or used close to the body may be unsafe. The emails and calls from concerned consumers have increased as more research comes to light, and it is our goal to show that Apple and Samsung were aware of the alarmingly high radiation levels when their products arrived on the market."



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