Valve says it’s taking a new approach to user reviews on its gaming marketplace Steam, after attempting and largely failing to solve the problem of so-called review bombing that taints its consumer recommendation system. In a blog post published today, Valve says that it’s “continued to listen to feedback from both players and developers,” and it’s implementing a new approach: hiding the off-topic review scores.
The company says that it defines a review bomb as “one where the focus of those reviews is on a topic that we consider unrelated to the likelihood that future purchasers will be happy if they buy the game.” To identify such campaigns, Valve says that it’s developed a tool to identify periods of time where a review bombing is...
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