How to go beyond the reboot to provide topnotch tech support

IT support should not just be a scripted and robotic role. As Ant Pruitt explains, there's a lot more to the job than rebooting.

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Starting young: How a 14-year-old entrepreneur is getting a head start with Girl Up

Sascha Giles may only be 14 years old, but she is already being taught invaluable lessons that most entrepreneurs are only learning about now.

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